Welcome to WikySpecial. These Terms of Service govern your access to and use of our website, products, and services. By using our platform, you agree to comply with these terms. Please read them carefully before placing any orders or browsing our website.
If you have questions, you can reach us at wikyspecial@gmail.com.
1. Acceptance of Terms
By accessing our website or purchasing from WikySpecial, you confirm that you agree to these Terms of Service. If you do not agree, please discontinue using our store. Continued use of the website signifies acceptance of updates and changes made to these terms.
2. Eligibility to Use
You must be at least 18 years old or the legal age of majority in your country to use this website. If you are under 18, you may use the site only with parental or guardian supervision. By making a purchase, you confirm that you meet these eligibility requirements.
3. Account Responsibility
Customers may create an account to make shopping easier. You are responsible for maintaining the confidentiality of your login credentials. Any activity under your account will be considered authorized by you. We are not liable for unauthorized use of your account.
4. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However, slight variations may occur due to manufacturing or display settings. We reserve the right to correct errors, inaccuracies, or omissions without prior notice.
5. Pricing & Payments
All prices displayed on WikySpecial are in the local currency unless stated otherwise. We accept multiple payment methods, including online payment gateways and cash on delivery (where available). By placing an order, you confirm that payment details provided are accurate and authorized.
6. Order Acceptance
Placing an order on our website does not guarantee acceptance. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspicious activity. Customers will be notified, and any payment already made will be refunded.
7. Shipping & Delivery
We aim to deliver orders promptly, as outlined in our Shipping Policy. Delivery times may vary based on your location and courier service. We are not liable for delays caused by external factors, including customs, weather, or courier strikes.
8. Return & Refund Policy
Our Refund & Return Policy governs returns, refunds, and exchanges. Customers are required to follow the steps mentioned in the policy. Certain items, such as personal care products and sale items, may not be eligible for returns.
9. User Conduct
You agree not to misuse our website or engage in unlawful activities. Prohibited actions include hacking, spreading malware, unauthorized access, and fraudulent transactions. Violations may lead to account suspension or legal action.
10. Intellectual Property Rights
All content on WikySpecial, including text, images, logos, graphics, and product designs, is protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
11. Promotions & Discounts
Occasionally, we may run promotional campaigns or discounts. Such offers are subject to change or cancellation without notice. Customers must follow the stated rules and conditions for eligibility. Misuse of promotions may result in order cancellation.
12. Third-Party Services
We may use third-party services such as payment gateways, courier companies, and marketing tools. By using our services, you also agree to their respective terms and policies. We are not liable for any errors, delays, or disputes caused by third-party providers.
13. Limitation of Liability
To the maximum extent permitted by law, WikySpecial will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Customers use our services at their own risk.
14. Indemnification
By using our services, you agree to indemnify and hold WikySpecial, its employees, and partners harmless against any claims, damages, or losses arising from misuse of our website or violation of these Terms of Service.
15. Privacy Protection
We value your privacy and protect your personal data as outlined in our Privacy Policy. By using our store, you consent to the collection and use of information for order processing, security, and marketing purposes.
16. Termination of Access
We reserve the right to terminate or suspend your account at any time, without prior notice, if you violate our terms, engage in fraudulent activity, or misuse our services. Termination does not exempt you from outstanding obligations.
17. Governing Law
These Terms of Service are governed by the laws of Pakistan (or your local jurisdiction if different). Any disputes arising under these terms will be subject to the exclusive jurisdiction of the local courts.
18. Force Majeure
We are not responsible for delays or failure to perform our obligations due to circumstances beyond our control, including natural disasters, strikes, government restrictions, pandemics, or technical failures.
19. Changes to Terms
We may update these Terms of Service from time to time to reflect changes in operations, technology, or legal requirements. Continued use of our services after updates means you agree to the revised terms.
20. Contact Information
If you have questions, complaints, or concerns regarding these Terms of Service, you may contact us at:
📧 Email: wikyspecial@gmail.com
🌐 Store: WikySpecial